Privacy Policy

Who we are

Effective Date: May, 1 2025
Crystal Coast Sanctuary respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make a booking, or interact with us in any way.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you book a stay or contact us.

• Booking Information: Dates of stay, guest preferences, and special requests.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

• Communication History: Emails or messages exchanged with us regarding your inquiries or stays.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm bookings

• To communicate with you about your reservation

• To improve our services and guest experience

• To send you updates, promotional offers, or newsletters (only if you opt in)

• To comply with legal obligations and prevent fraudulent activity

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• With third-party service providers (e.g., booking platforms or payment processors) to facilitate your reservation

• As required by law or to protect our legal rights

• With emergency services or authorities in case of an incident on the property

4. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and collect analytical data such as page visits and referral sources. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use secure connections when submitting sensitive information online.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Opt-out of marketing communications

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18 without the supervision of a parent or guardian. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Crystal Coast Sanctuary
Email: annoneal421@gmail.com
Phone: 919-274-6162
Mailing Address: 103 Cedar St., Beaufort NC 28516